We welcome your customer's voice such as feedback, request and anything you are in trouble.
We will be happy to respond to your comments as soon as possible and will utilize it to improve our new service.
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Emergency inquiry during holiday and night
Because of the spread of the novel coronavirus infection, GMO Internet Group (https://www.gmo.jp/en/ ) will temporarily close the emergency centers (the customer support via phone call) at night and on holidays, to secure the safety of all of our employees (partners) who support the Group. We will continue to support customers via e-mail, so please contact us through inquiry forms.
Business hour: 6 p.m. to 10 a.m. on weekdays/available 24 hours a day on Saturdays, Sundays, and national holidays