December 2, 2012
- CLICK Securities, Inc.
GMO CLICK Securities Customer Service Recognized in the 2013 Oricon Customer Satisfaction Ranking
FX and securities trading services ranked number 1 and number 2 respectively in overall category
In line with the company’s corporate mission, GMO CLICK Securities has always been focused on providing services that cost less and are easier to use. We believe that this commitment has helped us not only to steadily grow market share in the online securities sector, but also to receive such positive recognition from our customers.
GMO CLICK Securities Ranking
Online Securities | Rank | FX Trading | Rank |
Overall | 2nd | Overall | 1st |
Fees, trading costs | 1st | Fees, spreads | 1st |
Usability of trading tools | 1st | Usability of trading tools | 1st |
Ease of opening new account | 1st | Availability of different order methods (currency pairs etc.) | 2nd |
About the Oricon Customer Service Rankings
Oricon Customer Satisfaction Ranking is published by Oricon Inc. and seeks to compare level of customer satisfaction with service usage experiences. Research is conducted online using a large sample of customers and proven research methods.
Survey Details
・Method of survey: Internet survey
・Method of survey: Internet survey
・Survey target (Online Securities): Men and women over 18 years old who have traded using the services of an online broker within the past 2 years
・Responses (Online Securities): 1,139 users per ranked company (average number of responses)
・Survey target (FX): Men and women over the age of 20 who have used FX services within the past 2 years
・Responses (FX): 90 users per ranked company (average number of responses)
Media Inquiries
GMO CLICK Securities
Email: [email protected]
About GMO Internet Group
GMO Internet Group is a comprehensive provider of industry-leading Internet solutions including domain name registration, cloud-based and traditional hosting, ecommerce, security, and payment processing services that each hold the top share of their respective markets in Japan. Other key business areas for the Group include online securities/FX trading, Internet advertising, search engine marketing and online research, and smartphone game development and publishing. GMO Internet, Inc. (TSE: 9449) is headquartered in Tokyo, Japan.
GMO CLICK Securities, Inc.
Company Name | GMO CLICK Securities, Inc. https://www.click-sec.com |
Location | Infoss Tower, 20-1 Sakuragaokacho, Shibuya-ku, Tokyo JAPAN |
CEO | Hideyuki Takashima |
Business Description | Provision of online securities and foreign exchange trading services |
Capital | JPY 4.3 billion |